We want your experience with Allabard to be simple, secure, and transparent from beginning to end.
If something doesn't go as expected, follow the guidelines below.
Application deadline
Exchanges or returns can be requested within 7 calendar days after receiving the product, in accordance with the Consumer Protection Code.
Product conditions
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The product must be unused, in perfect condition and, whenever possible, with its original packaging.
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Products with signs of use, damage, or without packaging may not be accepted.
Reasons for exchange or return
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Product with manufacturing defect
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Product different from what was ordered
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Withdrawal from purchase within the legal period
How to apply
Contact us at sac@allabard.com.br and provide:
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Order number
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Reason for exchange or return
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Photos or videos (if defective)
Our team will carefully review your request and get back to you within two business days.